above & beyond expectations
Here at Coastal Vacation Rentals we understand what makes a vacation home right for our guests. We make it our business to find vacation rentals of the highest standard that go above and beyond our guest’s expectations. By providing the finest in vacation rentals we can ensure that our guest’s vacation is a success no matter which property they decide to stay in. We know what it takes to run a successful vacation rental management company. Providing quality homes, cleaned by quality employees, and providing quality customer and concierge service is what sets us apart from the rest. Whether you are renting with us or putting your rental in our hands as an owner you can be sure that you working with the best.
What We DoCoastal Vacation Rentals is a full-service property management company. We assist property owners with the means to achieve their revenue goals.We provide a unique and targeted marketing plan which includes search engine strategies, online advertising, and select print advertising and marketing collateral.
Our MissionTo provide superb Owner satisfaction and exceptional Guest hospitality, ultimately creating positive, memorable experiences.
Our Core Values
- Communication – We believe that honest, consistent communication is the key to successful relationships with both Owners and Guests.
- Integrity – We strive to do the right thing. Always.
- Passion – We go the extra mile to support our Owners and Guests.
- Trust – We gain trust through actions. Our Owners and Guests recognize that we are an ethical company withthe highest integrity and that we deliver on our promises.
- Happiness – We love what we do! Our Owners and Guests are happy because we consistently do our best to make every situation a win-win.
Our PromiseWe promise to do our best to understand the unique needs and challenges of our Owners and Guests, and to strive to build productive, long-lasting relationships based on mutual respect and superior service.
What Makes Us Different
Meet Our Team
Steven Wood is the Managing Director of both Coastal Vacation Rentals and our long term rental company, Coastal Rentals. As a Virginia native, Steven attended the University of Virginia where he graduated with a degree in Biology. At 21, Steven earned his Real Estate License, which led him to open and manage a property management and development company in the Southwestern Virginia and Eastern Tennessee area. About 4 years ago, Steven, his wife and son moved to Hilton Head Island, where he began working for Joe and Karen Ryan in the long term management division, Coastal Rentals. After growing the long term rental company, Steven was ready for a new challenge where he stepped into the role of Managing Director at Coastal Vacation Rentals. Steven took the helm of managing about 25 properties, and in under a year he has grown our portfolio to over 40 of the most luxurious and sought after properties on Hilton Head Island. Steven’s wife is a tennis instructor at Van Der Meer Tennis Academy, and their 7-year old son trains at the academy as well. Steven enjoys being a part of the community through tennis, golf, and pickleball outings throughout the year.
Senior Property Manager
Glenn is an experienced Property Manager and has been with us at Coastal Rentals for the past year. A native of New Jersey, Glenn enjoyed growing up on Hilton Head Island. He attended high school at Sea Pines Academy on Hilton Head Island. Later he headed to Columbia to major in Economics at the University of South Carolina. He returned to Hilton Head to own and manage several medical related businesses. Glenn has served in various areas of property management over the last several years. He has experience in short-term, long-term, commercial and regime management. His focus has been on inspections and providing proactive preventative maintenance and repairs. Property management runs in Glenn’s family. His father was a real estate investor, FDIC Receiver, and property manager on Hilton Head for many years. His son is currently a commercial real estate broker, investor and developer in Chicago, Milwaukee and more recently the Carolinas. Glenn enjoys most the time spent with his four children, their spouses, children, and significant others. Glenn is a member of Grace Community Church. He looks forward to returning as a volunteer with Family Promise after the pandemic.
Guest Relationship Manager
Kelly graduated with a bachelor’s degree with first class honors in International Tourism Management in England, United Kingdom. Kelly’s passion for travel brought her to Hilton Head Island SC, working as an intern at the Inn at Harbor town for the Sea Pines resort. Achieving with her team the boutique hotels first Mobil and Forbes four diamond award rating for the Sea Pines resort, Hilton Head Island. Fast Forward, working for the Marriott Vacation Club for the past 8 years, five of which have been in a management role as Front Desk Manager. She has proudly navigated and led her department through a global pandemic, scoring 100% in ES surveys for associate engagement. Kelly has gained invaluable knowledge and experience within the hospitality and tourism industry. She is a proficient multitasker with excellent customer satisfaction and problem resolution skills. Kelly has a heart for helping others, during her time at Marriott Vacations Worldwide she is most proud of organizing and working many charity events such as Harvest for Hunger and the Children’s Miracle Network. When Kelly is not at work, she loves spending time with her three-year-old daughter and husband.
Karen and her husband Joe are the owners of Coastal Vacation Rentals, Coastal Rentals, and WEICHERT REALTORS - Coastal Properties.
Joe and his wife Karen are the owners of Coastal Vacation Rentals, Coastal Rentals, and WEICHERT REALTORS - Coastal Properties.
Assistant Property Manager & Marketing Coordinator